1. Website publisher

The website mushngo.com and the Mush n Go brand are operated by:

2. Publication director

The publication director is Kevin Canal, in his capacity as President of MNG SUPPLEMENTS.

Contact: contact@mushngo.com.

3. Hosting

The website is hosted on the Shopify platform:

• Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (contracting entity for merchants established in the European Union);
• infrastructure operated by Shopify Inc., 151 O'Connor Street, Ground Floor, Ottawa, Ontario K2P 2L8, Canada.

Website: shopify.com, telephone: +1 888 746 7439.

4. Customer service and complaints

For any question about an order, a product or a subscription:

• by e-mail: contact@mushngo.com;
• by WhatsApp: +33 7 56 91 31 89;
• by post: MNG SUPPLEMENTS, customer service, 99 boulevard de la Reine, 78000 Versailles, France.

We reply Monday to Friday, 10 a.m. to 6 p.m., excluding public holidays, as a rule within 48 working hours. Messages received at the weekend are handled from Monday onwards.

5. Consumer mediation

In accordance with Articles L. 612-1 et seq. of the French Consumer Code, any consumer may use a consumer mediator free of charge, with a view to the amicable settlement of a dispute with MNG SUPPLEMENTS. They must first have tried to settle it directly with our customer service, by means of a written complaint.

The mediator that MNG SUPPLEMENTS reports to is:

CM2C, Centre de la médiation de la consommation de conciliateurs de justice

49 rue de Ponthieu, 75008 Paris, France

Website: cm2c.net, section “Déclarer un litige”

E-mail: declarer-un-litige@cm2c.net

The conditions for referral are set out in the “Complaints and mediation” article of our terms and conditions of sale.

6. Nature of the products

The products sold on mushngo.com are food supplements within the meaning of Directive 2002/46/EC and of French Decree no. 2006-352 of 20 March 2006, as well as foodstuffs (instant drinks in the Brainstoorm range, coffee capsules in the Mush Caps range). They are not medicinal products. The information published on the website (product pages, guides, blog articles, online diagnostic) is provided for general information purposes. It constitutes neither medical advice, nor a diagnosis, nor a prescription, and does not replace consulting a healthcare professional.

A food supplement is not a substitute for a varied, balanced diet or for a healthy lifestyle. Observe the recommended daily dose and keep the product out of the reach of young children.

7. Intellectual property

The general structure of the mushngo.com website and all of its content (texts, articles, photographs, visuals, videos, illustrations, logos, graphics, icons, packaging, presentation formats, databases, source code) are the exclusive property of MNG SUPPLEMENTS or of its partners, who have authorised it to use them. They are protected by the French Intellectual Property Code and by international conventions.

The following trade marks are French trade marks filed with the INPI in the name of MNG SUPPLEMENTS:

• Mush N Go, no. 5068994, registered (class 5);
• mushngo.com, no. 5103069, registered (class 5);
• Brainstoorm, no. 5011582, registered (class 5);
• MushCaps, application no. 5301567 filed on 24 September 2026 (classes 5, 30 and 35), under which the “Mush Caps” range is marketed.

The associated logos, product names and trade dress are also the property of MNG SUPPLEMENTS.

Any reproduction, representation, modification, adaptation, translation, extraction or exploitation, in whole or in part, of these elements, by any process whatsoever and on any medium whatsoever, without the prior written authorisation of MNG SUPPLEMENTS, is prohibited. It constitutes an infringement punishable under Articles L. 335-2 et seq. of the French Intellectual Property Code. Substantial extraction of the website's content by robots (scraping) is likewise prohibited under Articles L. 342-1 et seq. of the same code.

Third-party trade marks mentioned on the website (for example Nespresso®, NewCaff® or Trustpilot) belong to their respective owners. They are mentioned purely for information or compatibility purposes, without any partnership, unless stated otherwise.

Quoting and sharing. You may quote a short extract from an article on our blog, provided that you credit the source “Mush n Go” and include a link to the original page.

8. Hyperlinks

Outbound links. The website may contain links to third-party websites (scientific studies, sources, social networks, partners). MNG SUPPLEMENTS exercises no control over those websites and accepts no liability for their content or for their personal data practices.

Inbound links. Any link to mushngo.com is permitted, provided that it is not embedded in a page by means of a frame (framing) and that it does not harm the brand's image. MNG SUPPLEMENTS reserves the right to request the removal of any link.

9. Customer reviews

The reviews published on the website are collected through Judge.me and Trustpilot. In accordance with Article L. 111-7-2 of the French Consumer Code, the arrangements for collecting, checking and publishing reviews are described in the “Customer reviews” article of our terms and conditions of sale.

10. Personal data and cookies

MNG SUPPLEMENTS processes your personal data as a data controller, in accordance with Regulation (EU) 2016/679 (GDPR) and with French Act no. 78-17 of 6 January 1978, known as the “Informatique et Libertés” Act.

• To find out which data we collect, why and for how long: see our privacy policy.
• To exercise your rights (access, erasure, objection, unsubscribing, and so on): see the personal data protection page.
• To manage your cookies: see the cookie policy, or click “Manage my cookies” at the bottom of the page at any time.

11. Credits

Design and content: MNG SUPPLEMENTS. Photographs and visuals: MNG SUPPLEMENTS, unless stated otherwise.

12. Governing law

This legal notice is governed by French law. It may be amended at any time. The version in force is the one published on this page.